How to Report a Bug or Website Issue

If you experience a technical problem while using AmaJova—such as a broken button, missing feature, error message, or any unusual behavior—you can report it directly to our support team. Prompt bug reporting helps us improve the platform for everyone.

• Pages not loading correctly

• Error messages or broken links

• Problems uploading files or images

• Buttons or features not responding

• Layout or formatting issues on desktop or mobile

• Inaccurate display of account balances or transactions

1. Take a Screenshot or Screen Recording (Optional but Recommended):

This helps our technical team understand the issue faster. Make sure to include the full page and any visible error messages.

2. Gather Basic Details:

Please include the following in your report:

• Your username or registered email

• The page or section of the site where the issue occurred

• What you were trying to do when the issue happened

• Date and time of the issue

• Your device and browser (e.g., Chrome on Android, Safari on iPhone, etc.)

3. Send Your Report:

Email us at [email protected] with the subject line:

"Bug Report – [Short Description of the Issue]"

4. Wait for Confirmation:

Our support team will review your report and may reach out for additional information if needed. Once the issue is confirmed, we’ll forward it to our developers and keep you updated on the progress.

• Always update your browser to the latest version.

• Clear your cache and cookies before re-testing the issue.

• Try accessing AmaJova from another device to see if the issue persists.