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Technical Support

Last Update a month ago

Troubleshooting Login Issues on AmaJova 💻 How to Clear Cache & Cookies (Step-by-Step) How to Report a Bug or Website Issue Account Setup & Profile Management

💻 How to Clear Cache & Cookies (Step-by-Step)

Google Chrome (Desktop)

Sibyl Godfrey

Last Update a month ago

Step 1

Click the three-dot menu (top right corner).

Step 2

Select Settings > Privacy and security.

Step 3

  • Click Clear browsing data.

  • Choose Time range: Last 24 hours or All time.

  • Check Cookies and other site data and Cached images and files.

  • Click Clear data.

Google Chrome (Mobile)

Step 1: Tap the three-dot menu.


Step 2: Go to History > Clear browsing data.


Step 3: Select Cookies, site data and Cached images and files.


Step 4: Tap Clear data.

Mozilla Firefox (Desktop & Mobile)

Step 1

Click or tap the menu (☰).

Step 2

  • Go to Settings > Privacy & Security
  • Scroll to Cookies and Site Data

Step 3

  • Click or tap Clear Data.

  • Confirm your choice.

Safari (iPhone/iPad)

Step 1: Go to Settings > Safari.


Step 2: Scroll down and tap Clear History and Website Data.


Step 3: Confirm by tapping Clear.

Microsoft Edge

Step 1

Click the three-dot menu.

Step 2

  • Go to Settings > Privacy, search, and services.

  • Under Clear browsing data, click Choose what to clear.

  • Select Cookies and other site data and Cached images and files.


  • Click Clear now.

🔄 After Clearing

Once you've cleared your cache and cookies:


❗ Still Having Issues?

If the problem continues after clearing cache and cookies, please report the issue by emailing us at [email protected]. Include screenshots and a brief description of the problem for faster assistance.

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