Troubleshooting Login Issues on AmaJova

If you're having trouble logging into your AmaJova account, follow these steps to resolve common login issues.

Step 1: Check Your Login Credentials

• Ensure you're entering the correct email address and password.
• Double-check for typos, incorrect capitalization, or extra spaces.
• If you forgot your password, click on "Forgot Password" to reset it.

Step 2: Verify Your Internet Connection

• Make sure you have a stable internet connection.
• Try refreshing the page or switching to a different network.

Step 3: Clear Cache & Cookies

• If the login page is not loading properly, clear your browser’s cache and cookies.
• Try logging in using Incognito Mode or a different browser.

Step 4: Check for Account Issues

• If you receive an error message stating your account is disabled, check your email for a notification from AmaJova Support.
• If your email is not verified, check your inbox (including spam/junk) for the verification link.

Step 5:  Disable Browser Extensions or VPN

• Some browser extensions or VPNs may interfere with login. Try disabling them and logging in again.

Step 6: Reset Your Password

• If you can't log in due to a forgotten password, click "Forgot Password" and follow the instructions.
• If you don’t receive the reset OTP, check your spam folder or request a new one.

Step 7: Contact Support

• If you've tried all the steps above and still can't log in, contact AmaJova Support for further assistance.